Today’s Thoughts ☠️
It seems like the biggest skill of the year is also one of the most ignored.
It’s the word of the year, no doubt. But are the companies that don’t educate their workforce on this technology today causing more harm than good?
We’ll investigate this today.
Get your tea 🍵 or beverage of choice ready. We've got lots to discuss!
How and why you should educate employees on smart AI use
Managers vs team members in the AI race
How to be a Strategic L&D Operator and Leader
The Big Thought
Educate on AI, Don’t Ignore It
Fact: Your employees are using ChatGPT.
You can’t put the genie back in the lamp.
This is a recurring conversation between me and L&D teams. You need to educate your workforce to be smart and safe.
You can mitigate bad habits and practices by being proactive now.
Otherwise, you will be the person creating that terrible compliance solution on being safe with generative AI tools.
Your company can ban tools it wants, but you can’t stop evolution.
Life finds a way
Yes. That title is a direct quote from Jurassic Park by the legendary, Jeff Goldblum.
I believe it fits this narrative well. I see that fear and lack of understanding are leading to the stereotypical human reaction of demonising. This is dangerous.
This has a huge effect on skill development too. Consider for a moment the companies who teach their employees to wield these tools to their advantage vs those who do not.
Who do you believe will have a more well-rounded skillset?
Make AI a partner, not the problem
Do you think your company would prefer employees to learn how to leverage these tools in the dark levels of a Reddit forum or from your local L&D team?
Perhaps that’s the one-liner you can use in your next strategy meeting.
The point is they’re getting this knowledge from somewhere. You can bet it doesn’t mix well with your ways of working and the best practices you’d want.
I spoke about this with an L&D function at a leading telecoms company recently.
Here’s 3 simple things you can do to support your workforce.
Curate resources to educate and inform your workforce on Gen AI. A little knowledge can go a long way.
Here’s a few to get you started:
2/ Get clear on what’s useful
Social media tells us 1000’s of new AI tools are released daily.
The truth is that 95% of these have nothing to do with AI. They’re sub-par products riding the hype wave. It’s your job to find what’s real and works for you.
→ Here’s my recommendation:
Pick one popular app: ChatGPT, Claude or Google Bard
Experiment with this one tool for 6 weeks
Pick one other tool that’s specific to your industry. For example, writers might choose copy.ai or Jasper
Experiment with both for 6 – 8 weeks. If they don’t fit, try others.
Keep it minimal. Always have 1 general tool + one industry specific
3/ Identify use cases
You should never use any piece of tech just because market expectations are high.
You always need a use case. You might find current generative AI tools don’t have any use cases for you, and that’s fine.
Become Gen AI Confident in L&D
A recent Boston Consulting Group and Harvard report discovered people working with ChatGPT:
Completed 12.2% more tasks
25.1% faster task completion
Over 40% higher quality work
If you want to work smarter and future-proof your skills - I’ve got you covered.
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📌 My Favourite Tools
→ Descript: This tool has revolutionised the speed and quality of creating all the videos I share with you. Its new AI features make me look smarter than I am.
→ Beehiiv: The platform you’re reading this newsletter on right now. It’s another tool I love and use every day. Price is super competitive for what you get.
→ ChatGPT: No surprise here, right? I do pay the $20 a month for Plus, and IMO, it’s worth every penny