Don't ignore the art of AI delegation

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Today’s Thoughts ☠️

Hey there 👋,

It seems like the biggest skill of the year is also one of the most ignored.

→ AI delegation.

It’s the word of the year, no doubt. But are the companies that don’t educate their workforce on this technology today causing more harm than good?

We’ll investigate this today.

Get your tea 🍵 or beverage of choice ready. We've got lots to discuss!

In today’s chat 👇

• How and why you should educate employees on smart AI use

• Managers vs team members in the AI race

• How to be a Strategic L&D Operator and Leader

The Big Thought
Educate on AI, Don’t Ignore It

Fact: Your employees are using ChatGPT.

You can’t put the genie back in the lamp.

This is a recurring conversation between me and L&D teams. You need to educate your workforce to be smart and safe.

You can mitigate bad habits and practices by being proactive now.

Otherwise, you will be the person creating that terrible compliance solution on being safe with generative AI tools.

Your company can ban tools it wants, but you can’t stop evolution.

Life finds a way

Yes. That title is a direct quote from Jurassic Park by the legendary, Jeff Goldblum.

I believe it fits this narrative well. I see that fear and lack of understanding are leading to the stereotypical human reaction of demonising. This is dangerous.

Especially when we know that employees who use these tools will have an unfair advantage over others.

This has a huge effect on skill development too. Consider for a moment the companies who teach their employees to wield these tools to their advantage vs those who do not.

Who do you believe will have a more well-rounded skillset?

Make AI a partner, not the problem

Do you think your company would prefer employees to learn how to leverage these tools in the dark levels of a Reddit forum or from your local L&D team?

Perhaps that’s the one-liner you can use in your next strategy meeting.

The point is they’re getting this knowledge from somewhere. You can bet it doesn’t mix well with your ways of working and the best practices you’d want.

I spoke about this with an L&D function at a leading telecoms company recently.

Here’s 3 simple things you can do to support your workforce.

1/ Educate

Curate resources to educate and inform your workforce on Gen AI. A little knowledge can go a long way.

Here’s a few to get you started:

1. Generative AI explained for humans

2. 4 simple resources to accelerate your AI in work knowledge

3. A beginners guide to ChatGPT

2/ Get clear on what’s useful

Social media tells us 1000’s of new AI tools are released daily.

The truth is that 95% of these have nothing to do with AI. They’re sub-par products riding the hype wave. It’s your job to find what’s real and works for you.

→ Here’s my recommendation:

Pick one popular app: ChatGPT, Claude or Google Bard

1. Experiment with this one tool for 6 weeks

2. Pick one other tool that’s specific to your industry. For example, writers might choose copy.ai or Jasper

3. Experiment with both for 6 – 8 weeks. If they don’t fit, try others.

4. Keep it minimal. Always have 1 general tool + one industry specific

3/ Identify use cases

You should never use any piece of tech just because market expectations are high.

You always need a use case. You might find current generative AI tools don’t have any use cases for you, and that’s fine.

Hope that’s helpful.

The Dojo
Become Gen AI Confident in L&D

A recent Boston Consulting Group and Harvard report discovered people working with ChatGPT:

• Completed 12.2% more tasks
  

• 25.1% faster task completion
  

• Over 40% higher quality work

If you want to work smarter and future-proof your skills - I’ve got you covered.

Leverage the power of ChatGPT for L&D with this Crash Course.

I like to say the Crash Course is much more than a course.

That’s because you get:

1. Monthly course updates

2. Free monthly course newsletter with actionable tips and tools

3. Access to the private L&D ChatGPT community with over 60 students

It’s a continuous learning experience, not a one-time event.

Smart Thought
Managers outpace team members with Gen AI use

World Thoughts

Content that has just dropped or recently been updated.

📌 My Favourite Tools

→ Descript: This tool has revolutionised the speed and quality of creating all the videos I share with you. Its new AI features make me look smarter than I am.

→ Beehiiv: The platform you’re reading this newsletter on right now. It’s another tool I love and use every day. Price is super competitive for what you get.

→ ChatGPT: No surprise here, right? I do pay the $20 a month for Plus, and IMO, it’s worth every penny

How I can help you👇

1/ My L&D toolkit stack with 20 zero-cost tools.

2/ Work smarter with AI in HR and L&D in my ChatGPT Crash Course.

3/ Work with me on your projects and L&D challenges.

Please share your thoughts with me on these pieces or anything I share on LinkedIn or hit 'reply'. Chat to you soon.