The Big Choice for L&D Today

Friend or Foe. Only you can shape the outcome.

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Today’s Thoughts ☠️

Hey there 👋,

What a time to be alive with all these technological advancements.

It’s crazy, scary and exciting all at once.

It brings a lot of opportunities for the education and workplace learning industry. I see our role as that of providers of context. We can help people with the context to use new tech like generative AI for better or worse.

You have a few things to consider to make this work.

We’re going to spend today unpacking how to do just that.

Get your tea 🍵 or beverage of choice ready. We've got lots to discuss!

In today’s chat 👇

  • The AI Organisational Performance Dilemma

  • Unlock the secrets of the Careerverse

  • How and when to use generative AI in HR and L&D projects

The Big Thought
The AI Organisational Dilemma

Organisations have two choices with AI (and any tech for that matter).

Choose to augment or automate.

For clarity:

Augmentation = Supports and improves human decision-making and actions with technology

Automation = Completely replaces human decision-making and actions with technology

This isn’t an exclusive task to AI.

We’ve been doing this with all forms of technology for centuries. That includes more than digital tools.

At this moment, organisations (just like us) are looking to understand the opportunities and limitations of generative AI technology. Let’s be honest, it’s good but it ain’t perfect.

Have you seen some of those DALLE images? No artist is losing a job looking at those.

In my work researching the roles of the future with generative AI. I’m focused on the tasks it could replace and or support.

Based on this, I work with organisations to identify the common skills needed to do those tasks.

The question then becomes whether current Gen AI standards replace those entirely or only partly. If partly, what % and how much human interaction is needed?

Looking at this from a task lens (vs jobs) enables companies to evaluate where they can:

  1. Best utilise humans

  2. Simplify time-killing processes

  3. Get a clear view of the skills needed for future organisational performance

Gen AI will replace some tasks and thus jobs, but it will also create new ones.

That’s my Ted Talk over. You’re welcome.

(P.S. I’m helping L&D and HR pros to intelligently apply ChatGPT in their workflow. Join them in this Crash Course from the STT Dojo).

Surprise Thought
I wrote a book

This is a perfect example of why I should never have any free time.

I released my first book focused on practical advice to thrive and survive in the 9 - 5 career game earlier this year. I was sick of the wishy-washy advice out there spouted by social media ‘gurus’ who hadn’t even had a job for more than a year.

After 16 + years (I’m getting on a bit now) in the corporate, scale-up and startup worlds. I have my fair share of scars, stories and real-world experience to help others do better than I did.

That’s why last winter I grabbed my keyboard and wrote 200 pages.

I didn’t publish it to make money or get ‘famous’. I can’t think of anything worse than fame, actually.

I was curious to learn how to write, publish and market a book. So I did. I don’t talk about it often, this is one of the rare times I do.

It’s available on Amazon in paperback, kindle or download a PDF here.

If you like it, let me know. Let Amazon know too because it helps others find it. I’m thinking of building a course around this in the future, so all feedback is welcome.

Smart Thought
People Like To Learn From People

New Thoughts

Content that has just dropped or recently been updated.

How I can help you👇

⚒️ My L&D toolkit stack with 20 zero-cost tools.

 🤖 Work smarter with AI in HR and L&D in my ChatGPT Crash Course.

 🤝 Work with me on your projects and L&D challenges.

Please share your thoughts with me on these pieces or anything I share on LinkedIn or hit 'reply'. Chat to you soon.

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